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    COVID-19 Policy

     SculptHouse & COVID-19

    As always, your health and wellness are our top priority, so in accordance with guidelines set by the CDC, we have established aCOVID-19 Policy and elevated procedures around cleanliness and safety to ensure that you feel comfortable when you decide to come back to SculptHouse. 

    Because things will be a little different, please see below for some information on training sessions and details about our COVID-19 Policy.

     

    Private Training:

    • These sessions are for 1-5 individuals those want to book a private training experience together while maintaining social distancing
    • Sessions will be 50 minutes and can be CardioSculpt or StrengthSculpt. You can let the instructor know when you arrive
    • Pricing is listedhere and on the App under Buckhead or Dallas Private Training 
    • You can buy and book Private Training sessions through ourApp or our website just like you have before
    • Once someone has booked the room, the session will become unavailable to anyone else
    • When booking for multiple people, only one person will purchase the credit and book the session (this is when Venmo comes in handy :) )

     

    Studio Sessions:

    • These sessions are open to our members to book through ourApp or website
    • Memberships and regularcredits will be unfrozen and used to book 
    • You will book your individual spot in the room
    • You will notice there are a limited number of machines 
    • We will be meeting requirements for social distancing by ensuring individuals are 6ft apart and are not sharing machines




    OUR COVID-19 POLICIES AND PROCEDURES

    When you arrive:

    • As soon as you arrive to the studio you will be  temperature tested with an infrared thermometer to ensure your temperature is below 100.4 degrees fahrenheit
    • When we temperature test you we will also check you in for your session
    • There will be no front desk check in
    • You can also use the  self check-in feature at the  SculptHouse App
    • The first time you come back you will be asked to sign an updated waiver
    • We have  removed bathroom amenities and high-touch items from the front desk
    • Showers will not be available to use at this time
    • As always, there is no shortage of  alcohol-based hand sanitizer, antibacterial gym wipes and soap
    • We are  selling hand sanitizer at the front desk and can charge to your card with contactless checkout

     

    In the studio:

    • Each person will book their own machine and no machines will be shared
    • We will be zig-zagging customers in the room so that there is  6ft distance between each person
    • There will be  no hands-on corrections from trainers
    • We have  amped up our wipe-down protocol. We are now passing out medical-grade gym wipes before and after each session
    • Extra wipes are available  in the studio as needed
    • We have temporarily  removed hand weights from our studio
    • Every locker, restroom and door handle are sterilized by our staff  after the start of each session

     

    SculptHouse Staff:

    • All of our staff will be temperature checked with an infrared thermometer before shifts start
    • Staff will be required to wear gloves and masks. Instructors using microphones will wear gloves but will not be required to wear masks

     

    After sessions:

    • Straps, bars, poles and handles on machines are sprayed down and wiped with medical grade cleaning agents to sanitizeafter every session. We will also give the entire facility a deep clean and spray downeach night after business hours



    Buckhead Memberships, Packages and Booking:

    • All Buckhead memberships were reactivated on May 16th
    • If you want to keep your membership frozen,  please email buckhead@sculpthouse.com
    • All expiration dates on packages have been extended for 60 days to account for the time the studio was closed
    • Book Private or Semi-Private  using the SculptHouse App or SculptHouse.com as normal
    • We will continue to enforce our  12-hour cancellation policy

    Dallas Memberships, Packages and Booking:

    • All Dallas memberships will reactivate on June 1,  but your account will allow you to go ahead and start booking sessions now
    • If you want to keep your membership frozen,  please email Dallas@SculptHouse.com
    • All expiration dates on packages have been extended for 60 days to account for the time the studio was closed
    • Book Private or Semi-Private  using the SculptHouse App or SculptHouse.com as normal
    • We will continue to enforce our  12-hour cancellation policy

     

    Boutique Policies 

    • We will still accept returns or exchanges within 7 days.See here for our policy
    • We are also offering  free in-store pickup for Online orders, available at checkout

     

    What we ask from you: 

    • Keep each other safe! Please make sure to  practice social distancing in the studio and boutique and consider waiting in your car until right before your session
    • If you have a cough, fever, or symptoms of COVID-19, please do not come to the studio until you’re symptom-free and fever-free for three days
    • If you have tested positive for COVID-19, or have knowingly come into close contact with someone who has, we ask that you do not come to the studio for 14 days or until you’ve tested negative for COVID-19
    • If you feel unwell or have any concerns about coming to SculptHouse, please stay home and stay safe
    • You can always email us at Buckhead@sculpthouse.com or Dallas@sculpthouse.com for questions or concerns

     

    Other Studio Reopening Plans:

    We are staying up to date with local and federal regulations and suggestions and evaluating our next steps on a day-to-day basis. At this time Buckhead and Dallas are the only locations we will be reopening, but we will continue to update everyone as we know more.

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