COVID-19 Policy

 SculptHouse & COVID-19

As always, your health and wellness are our top priority, so in accordance with guidelines set by the CDC, we have established aCOVID-19 Policy and elevated procedures around cleanliness and safety to ensure that you feel comfortable when you decide to come back to SculptHouse. 

Because things will be a little different, please see below for some information on training sessions and details about our COVID-19 Policy.

 

Private Training:

  • These sessions are for 1-5 individuals those want to book a private training experience together while maintaining social distancing
  • Sessions will be 50 minutes and can be CardioSculpt or StrengthSculpt. You can let the instructor know when you arrive
  • Pricing is listedhere and on the App under Buckhead or Dallas Private Training 
  • You can buy and book Private Training sessions through ourApp or our website just like you have before
  • Once someone has booked the room, the session will become unavailable to anyone else
  • When booking for multiple people, only one person will purchase the credit and book the session (this is when Venmo comes in handy :) )

 

Studio Sessions:

  • These sessions are open to our members to book through ourApp or website
  • Memberships and regularcredits will be unfrozen and used to book 
  • You will book your individual spot in the room
  • You will notice there are a limited number of machines 
  • We will be meeting requirements for social distancing by ensuring individuals are 6ft apart and are not sharing machines




OUR COVID-19 POLICIES AND PROCEDURES

When you arrive:

  • As soon as you arrive to the studio you will be  temperature tested with an infrared thermometer to ensure your temperature is below 100.4 degrees fahrenheit
  • When we temperature test you we will also check you in for your session
  • There will be no front desk check in
  • You can also use the  self check-in feature at the  SculptHouse App
  • The first time you come back you will be asked to sign an updated waiver
  • We have  removed bathroom amenities and high-touch items from the front desk
  • Showers will not be available to use at this time
  • As always, there is no shortage of  alcohol-based hand sanitizer, antibacterial gym wipes and soap
  • We are  selling hand sanitizer at the front desk and can charge to your card with contactless checkout

 

In the studio:

  • Each person will book their own machine and no machines will be shared
  • We will be zig-zagging customers in the room so that there is  6ft distance between each person
  • There will be  no hands-on corrections from trainers
  • We have  amped up our wipe-down protocol. We are now passing out medical-grade gym wipes before and after each session
  • Extra wipes are available  in the studio as needed
  • We have temporarily  removed hand weights from our studio
  • Every locker, restroom and door handle are sterilized by our staff  after the start of each session

 

SculptHouse Staff:

  • All of our staff will be temperature checked with an infrared thermometer before shifts start
  • Staff will be required to wear gloves and masks. Instructors using microphones will wear gloves but will not be required to wear masks

 

After sessions:

  • Straps, bars, poles and handles on machines are sprayed down and wiped with medical grade cleaning agents to sanitizeafter every session. We will also give the entire facility a deep clean and spray downeach night after business hours



Buckhead Memberships, Packages and Booking:

  • All Buckhead memberships were reactivated on May 16th
  • If you want to keep your membership frozen,  please email buckhead@sculpthouse.com
  • All expiration dates on packages have been extended for 60 days to account for the time the studio was closed
  • Book Private or Semi-Private  using the SculptHouse App or SculptHouse.com as normal
  • We will continue to enforce our  12-hour cancellation policy

Dallas Memberships, Packages and Booking:

  • All Dallas memberships will reactivate on June 1,  but your account will allow you to go ahead and start booking sessions now
  • If you want to keep your membership frozen,  please email Dallas@SculptHouse.com
  • All expiration dates on packages have been extended for 60 days to account for the time the studio was closed
  • Book Private or Semi-Private  using the SculptHouse App or SculptHouse.com as normal
  • We will continue to enforce our  12-hour cancellation policy

 

Boutique Policies 

  • We will still accept returns or exchanges within 7 days.See here for our policy
  • We are also offering  free in-store pickup for Online orders, available at checkout

 

What we ask from you: 

  • Keep each other safe! Please make sure to  practice social distancing in the studio and boutique and consider waiting in your car until right before your session
  • If you have a cough, fever, or symptoms of COVID-19, please do not come to the studio until you’re symptom-free and fever-free for three days
  • If you have tested positive for COVID-19, or have knowingly come into close contact with someone who has, we ask that you do not come to the studio for 14 days or until you’ve tested negative for COVID-19
  • If you feel unwell or have any concerns about coming to SculptHouse, please stay home and stay safe
  • You can always email us at Buckhead@sculpthouse.com or Dallas@sculpthouse.com for questions or concerns

 

Other Studio Reopening Plans:

We are staying up to date with local and federal regulations and suggestions and evaluating our next steps on a day-to-day basis. At this time Buckhead and Dallas are the only locations we will be reopening, but we will continue to update everyone as we know more.

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