Membership Policies and Adjustments
Membership Cancellations
- Monthly Membership freeze and/or cancelation requests will need to be made 30 days prior to your next bill date on this request form. This is to ensure proper documentation and so that our team can give you proper service.
- After you fill out this form, we will contact you as soon as possible. Please allow 72 hours to process. Once you submit your request, we must confirm if your request is approved or denied based on your contract details.
- Cancellations take effect after the final payment cycle of the membership contract (if the minimum commitment is met).
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Memberships may only be canceled before their contract expiration when accompanied by a doctor’s note or with proof of a move outside of a 20-mile radius to your home studio. In this case we can manually cancel your membership before you next billing cycle. Please file a special request with this form.
Freezing Recurring Payments
- Memberships may be frozen a maximum of (2) two times per calendar year for up to 60 days total by filing a request form here.
- Requests for the freeze must be filed with at least 5 days notice before the bill date
- Freeze requests that extend beyond 60 days must be accompanied by a doctor’s note explicitly stating that you are unable to work out at SculptHouse for a given time period
Looking for packages and other studio policies? See here!
